Classic Boost LLC
At Classic Boost, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit our website, create an account, place an order, communicate with our team, or otherwise use our services. By accessing or using the Classic Boost website and services, you acknowledge the practices described in this Privacy Policy. If you do not agree with these practices, please discontinue your use of the website.
Information We Collect
We may collect information that you provide to us, information generated through your use of our website, and information received from service providers or other third parties.
Information You Provide
Depending on how you use our website, we may collect:
- Account Information: Your email address, username, password, and other information required to create and manage your account.
- Profile Information: Your name, profile image, and other optional information you choose to add to your account.
- Order Information: Information needed to process and complete your order, including game, server, character, service preferences, and other details you provide.
- Payment Information: Information required to process your purchase. Payment details may be handled directly by third-party payment providers, and Classic Boost does not intentionally store complete payment card numbers on its own servers.
- Customer Communications: Messages, conversations, support requests, and other communications you send through our order system, live chat, email, or contact forms.
- Custom Request Information: Details you provide when requesting a custom service, including your current progress, desired outcome, preferred server or character, deadlines, and other requirements.
Information Collected Automatically
When you browse or use our website, certain information may be collected automatically, including:
- Device Information: IP address, browser type, operating system, device type, screen size, language settings, and similar technical information.
- Website Usage: Pages viewed, links clicked, time spent on pages, navigation activity, referring pages, and other interactions with our website.
- Technical Logs: Information recorded by our servers relating to website access, system activity, errors, and security events.
- Security Information: Technical information that may help us identify suspicious activity, unauthorized access, abuse, or fraudulent behavior.
- Approximate Location: General location information that may be estimated from your IP address for security, analytics, or service-related purposes.
Information From Other Sources
We may receive limited information from third-party providers, such as:
- Payment Providers: Payment status, transaction confirmation, and billing-related information.
- Security and Fraud Services: Information used to identify suspicious transactions, fraudulent activity, or potentially abusive behavior.
- Analytics Services: Aggregated information about website traffic and user interactions.
- Advertising Services: Information related to advertising performance, campaign conversions, and website activity
How We Use Your Information
We may use collected information for purposes including:
- Payment Providers: Creating accounts, processing orders, coordinating services, communicating with boosters, and providing customer support.
- Processing Payments: Completing transactions, confirming payments, issuing refunds, and maintaining appropriate transaction records.
- Security: Protecting accounts, detecting unauthorized activity, preventing fraud, and maintaining the security of our website.
- Website Operations: Maintaining, troubleshooting, analyzing, and improving the functionality and performance of our platform.
- Communication: Sending order confirmations, service updates, account notifications, support responses, and other necessary communications.
- Marketing: Sending promotional communications where permitted and where you have provided the necessary consent.
- Analytics: Understanding how visitors use our website and identifying areas where our services and user experience can be improved.
- Legal Compliance: Meeting applicable legal, regulatory, accounting, or governmental requirements.
- Policy Enforcement: Detecting violations of our Terms of Service and protecting our users, business, systems, and other legitimate interests.
Legal Grounds for Processing — EEA and UK Users
If you are located in the European Economic Area (EEA) or the United Kingdom, we may process your personal information based on one or more of the following legal grounds:
- Performance of a Contract: Processing information that is necessary to provide a service you have requested or to fulfill an order.
- Legitimate Interests: Processing information when reasonably necessary for purposes such as website security, fraud prevention, service improvement, and platform administration, provided these interests do not override your applicable rights.
- Consent: Processing information where you have specifically provided consent, such as for certain marketing activities. You may withdraw consent where applicable.
- Legal Obligations: Processing information when required to comply with applicable laws or legal requirements.
Cookies and Similar Technologies
Classic Boost may use cookies and comparable technologies to maintain website functionality, understand website usage, remember preferences, and improve our services.
Types of Cookies
Depending on how our website is configured, cookies may include:
- Essential Cookies: Necessary for features such as authentication, account sessions, security, and core website functionality.
- Functional Cookies: Used to remember preferences and settings that improve your experience.
- Analytics Cookies: Used to understand website traffic, visitor behavior, and overall platform performance.
- Advertising Cookies: May be used to measure advertising performance, support remarketing, or provide more relevant advertisements.
Managing Cookies
You may be able to control or remove cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of our website. Where legally required, we may also provide additional cookie controls or consent options.
Third-Party Services
Classic Boost may rely on trusted third-party providers to operate certain parts of our website and services. Depending on the services currently in use, these providers may include categories such as:
Service Category
Purpose
Payment Providers
Processing payments and transaction-related services
Analytics Providers
Understanding website usage and performance
Email Services
Sending account, order, and other communications
Security Providers
Protecting the website and detecting suspicious activity
Hosting & Infrastructure
Hosting, delivering, and maintaining website services
Error Monitoring
Identifying technical errors and improving reliability
Advertising Platforms
Measuring advertising performance and conversions
Third-party providers may process information on our behalf when necessary to provide their services. We take reasonable steps to work with providers that maintain appropriate safeguards for personal information. Classic Boost does not sell personal information to third parties for their own independent purposes.
When We Share Information
We may disclose personal information in limited circumstances when necessary to operate our services or meet legal and security obligations.
Service Providers and Boosters
When you place an order, certain information may need to be shared with the booster assigned to your service. We aim to limit the information shared to what is reasonably necessary to complete the order.
Payment and Service Providers
Information may be shared with payment processors, hosting providers, security services, communication providers, analytics providers, and other vendors that help us operate Classic Boost.
Legal Requirements
We may disclose information when required by applicable law, legal process, court order, or governmental request.
Security and Fraud Prevention
Information may be reviewed or shared when reasonably necessary to investigate fraud, unauthorized activity, security incidents, abuse, or violations of our policies.
Business Transactions
If Classic Boost is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.
With Your Permission
We may disclose information for other purposes when you have provided appropriate consent or otherwise authorized the disclosure.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by applicable law. Retention periods may depend on the type of information and why it was collected. For example:
- Account Information: May be retained while your account remains active and for a reasonable period afterward.
- Order and Transaction Information: May be retained for accounting, legal, tax, dispute-resolution, and record-keeping purposes.
- Security Information: May be retained for a period appropriate to help prevent fraud, abuse, and unauthorized activity.
- Analytics Information: May be retained in aggregated or anonymized form for longer periods where appropriate.
When personal information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it.
Your Privacy Rights
Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information.
General Privacy Rights
Where applicable, you may have the right to:
- Access: Request information about the personal data we hold about you.
- Correction: Ask us to correct inaccurate or incomplete information.
- Deletion: Request removal of your personal information, subject to applicable legal exceptions.
- Marketing Opt-Out: Unsubscribe from promotional communications.
- Data Portability: Request certain information in a commonly used and machine-readable format.
- Withdraw Consent: Withdraw consent where processing is based on your consent.
To submit a privacy request, please contact us using the contact information provided at the end of this policy. We may need to verify your identity before completing certain requests.
EEA and UK Privacy Rights
If you are located in the EEA or UK, additional rights may apply under applicable data protection laws, including the right to:
- Request restriction of certain processing activities.
- Object to processing based on legitimate interests.
- Withdraw consent where applicable.
- Request transfer of certain personal data.
- Lodge a complaint with your applicable data protection authority.
- Receive information regarding applicable automated decision-making processes.
These rights may be subject to legal limitations and exceptions.
California Privacy Rights
California residents may have additional rights under applicable California privacy laws, including rights concerning access, deletion, correction, and certain disclosures regarding personal information. Where applicable, California residents may also have rights relating to the use or disclosure of personal information for targeted advertising or other purposes defined by California law. To exercise an applicable privacy right, please contact us using the information provided below. We may request information necessary to verify your identity and protect your account.
International Data Transfers
Classic Boost may use service providers located in countries other than your country of residence. As a result, your personal information may be transferred to and processed in jurisdictions with privacy laws that differ from those in your location. Where applicable, we take reasonable steps to use legally recognized safeguards for international transfers of personal information. By using our website and services, you acknowledge that your information may be processed in countries where Classic Boost or its service providers operate, subject to applicable legal requirements.
Data Security
We use reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure. Depending on the information and systems involved, security measures may include:
- Encryption for information transmitted over secure connections.
- Access controls and authentication measures.
- Password protection and secure credential handling.
- Monitoring for suspicious or unauthorized activity.
- Security controls designed to protect our website and infrastructure.
- Restricted access to personal information based on business requirements.
Although we take reasonable precautions, no online service or method of electronic transmission can be guaranteed to be completely secure.
Security Incidents
If Classic Boost becomes aware of a security incident involving personal information, we will investigate the incident and take appropriate steps to contain and address it. Where notification is required by applicable law, we will notify affected individuals and/or relevant authorities within the legally required timeframe. Any notification will generally include information appropriate to the circumstances, such as the nature of the incident, the information affected, and steps being taken to address the issue.
Children's Privacy
Classic Boost services are not intended for individuals who are not legally permitted to use the website under applicable law. We do not knowingly collect personal information from children in violation of applicable privacy laws. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.
Do Not Track
Some browsers provide a Do Not Track (DNT) setting that sends a signal regarding a user's preference for online tracking. Because there is currently no universally accepted standard for interpreting all DNT signals, our website may not respond to every DNT setting. You can still manage certain tracking technologies through your browser settings and any privacy or cookie controls made available on our website.
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices. When we make significant changes, we may update the Last Updated date and, where appropriate, provide additional notice through our website or other communication channels. We encourage you to review this page periodically to stay informed about how Classic Boost handles personal information.
Contact Us
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns regarding the handling of your personal information, please contact Classic Boost through our available support channels.
Classic Boost
- Email: [Your Support Email]
- Live Chat: Available through the Classic Boost website
- Support: Available through your Classic Boost account and order panel
For privacy requests concerning an existing account or order, please include your account or order information where appropriate so that we can locate the relevant information and assist you efficiently.
Classic Boost LLC
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