Classic Boost LLC
At Classic Boost, we aim to provide reliable and professional gaming services and a smooth experience from the moment you place an order until your service is completed. This Refund Policy explains when a refund, partial refund, account credit, or other resolution may be available. By placing an order through the Classic Boost website, you acknowledge and agree to the terms outlined below.
Refund Request
Contact Support First
If you experience an issue with your order, please contact our 24/7 Live Support or communicate directly with your assigned booster through the order chat. We will review the situation and work with you toward an appropriate resolution.
Information Required
When submitting a refund request, please provide your order number, a description of the issue, and any relevant screenshots or other information that may help us review your request.
Review of Requests
Each refund request is reviewed based on the circumstances of the individual order, including the service purchased, work already completed, communication between the customer and booster, and any applicable service requirements.
When a Refund May Be Available
A full or partial refund may be considered in situations such as:
Service Has Not Started
If your order has been paid for but the service has not started and no work has been performed, you may request a cancellation and refund.
Service Cannot Be Completed
If Classic Boost or the assigned booster is unable to complete the purchased service, we may offer a refund for the portion of the service that remains undelivered.
Significant Service Discrepancy
If the completed service substantially differs from the description or requirements stated in the original order, the order may be reviewed for a partial or full refund depending on the circumstances.
Partial Completion
When only part of an order has been completed, any approved refund will generally be based on the portion of the service that remains outstanding.
Duplicate or Incorrect Charges
If you are charged more than once for the same order or a verified payment error occurs, the applicable duplicate or erroneous charge may be refunded.
Situations Where Refunds May Not Apply
A refund may not be available in the following situations:
Service Has Not Started
If your order has been paid for but the service has not started and no work has been performed, you may request a cancellation and refund.
- The ordered service has already been fully completed.
- The customer changes their mind after the service has started.
- The customer provides incorrect account, character, server, faction, or other order information.
- The customer becomes unavailable or does not respond to the booster when information or access is required to continue the service.
- The customer interferes with an active service without coordinating with the assigned booster, causing delays or preventing completion.
- The customer does not meet the requirements stated on the specific service page.
- A game publisher applies a restriction, suspension, warning, or other account action related to the use of third-party services, unless the issue was caused by proven misconduct or a violation of our service terms by the booster.
- The customer requests a refund because the market price of a service changes after the order was placed.
- The customer has already received and used the purchased in-game currency, items, or other digital goods.
- Delays occur because of circumstances outside our reasonable control, including server issues, maintenance, queues, game updates, or other technical limitations.
Cancellations
Orders may be cancelled before service delivery begins, subject to review. Once a booster has started working on an order, the amount eligible for refund may be reduced to account for the work already completed. For custom services, cancellation terms may vary depending on the amount of work already performed and resources committed to the request.
Service Delays
Some services may require additional time due to booster availability, server conditions, queue times, maintenance, game updates, or other circumstances. If your order is delayed, please contact support so we can provide an updated status and determine the appropriate next step. A delay does not automatically qualify an order for a refund when the service remains within its stated or agreed delivery timeframe.
In-Game Currency and Item Orders
For orders involving WoW Classic Forever Gold, items, or other in-game assets, please make sure that all delivery information is correct before submitting your order. A refund may be considered when:
- The purchased amount was not delivered.
- Only part of the purchased amount was delivered and the remaining portion cannot be completed.
- A verified delivery error occurred on our side.
Refunds may not be available when:
- Incorrect character or server information was provided.
- The delivered currency or items have already been spent, traded, transferred, or otherwise used.
- Delivery was delayed because of circumstances or restrictions disclosed before the order was completed.
Refund Review Process
After receiving your request, our support team may review:
- Your original order details
- The service selected
- The amount of work completed
- Order chat and communication records
- Delivery information
- Relevant screenshots or evidence
- Any applicable service requirements
Depending on the circumstances, the resolution may include:
- Full refund
- Partial refund
- Classic Boost account credit
- Completion or reassignment of the remaining service
- No refund
We will communicate the outcome after the review has been completed.
Refund Processing
Approved refunds will normally be returned through the original payment method where possible. The time required for the funds to appear in your account depends on the payment provider and financial institution involved. Processing times may therefore vary. In certain circumstances, Classic Boost account credit may be offered as an alternative resolution.
Payment Disputes
If you believe there is an issue with a payment or order, please contact Classic Boost Support before opening a payment dispute with your bank or payment provider. We encourage customers to give us an opportunity to investigate and resolve legitimate payment or service concerns directly. Nothing in this section limits any rights you may have under applicable consumer protection or payment laws.
Exceptional Circumstances
Certain situations may require individual consideration, including technical problems, platform outages, payment processing errors, game server issues, or other circumstances that significantly affect the delivery of a service. Classic Boost may provide an alternative solution, account credit, partial refund, or other reasonable resolution based on the circumstances.
Policy Updates
Classic Boost may update this Refund Policy from time to time to reflect changes to our services, procedures, or applicable requirements. The latest version published on this page will apply to orders placed after the effective date shown above.
Contact Us
If you have questions about this Refund Policy or would like to request a refund, please contact our support team through: 24/7 Live Chat: Available through the Classic Boost website. Order Chat: Available directly through your order panel. When contacting us regarding an existing order, please include your order number so our team can assist you more efficiently.
Classic Boost LLC
Professional Gaming Services for WoW Classic Forever